Terms and Conditions
ADD EXTRA YEARS TERMS & CONDITIONS
OWNERSHIP
This Website is owned and operated by Add Extra Years Limited, Unit 3, Bankside, Kidlington, OX5 1JE (henceforth referred to as ‘We’ and/or ‘Us’ and/or ‘Our’). With the exception of the information and documentation owned by third party organisations supplying products for sale on this site, We own the copyright in all of the information and documentation contained on this Website and therefore these Terms & Conditions have been set by Us.
USAGE AND ACCEPTANCE OF TERMS & CONDITIONS
Your use of this Website is subject to all the Terms & Conditions described in this Webpage, please read them carefully. By proceeding to browse and use this Website You are deemed to have agreed to comply with and be bound by these Terms & Conditions, which together with Our Privacy Policy and Cookies Statement govern Our relationship with You with regards to Your use of this Website. If You do not agree with any of these Terms & Conditions, please leave this Website immediately.
These Terms & Conditions apply to Your use of every part of this Website. Separate Terms & Conditions will apply to any website accessible via a hyperlink from this Website.
Please note that this Website is intended for prospects and customers in the United Kingdom only. This site is not applicable to residents of other countries as the law in other countries may restrict the distribution of the information available on this Website.
To avoid doubt, none of the information on this Website constitutes an offer to contract in any country in which it is available including the United Kingdom.
Minors or people under the age of 18 years old are not allowed to use this Website.
RESTRICTIONS
Unless previously agreed in writing, You are specifically restricted from all of the following:
• Publishing any Website material in any other media;
• Selling, sublicensing and/or otherwise commercializing any Website material;
• Publicly performing and/or showing any Website material;
• Using this Website in any way that is or may be damaging to this Website;
• Using this Website in any way that impacts user access to this Website;
• Using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
• Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
• Using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being accessed by You and Add Extra Years may further restrict access by You to any areas of this Website, at any time, in absolute discretion.
Any user ID and password You may have for this Website are confidential and You must maintain confidentiality as well.
ALTERATIONS AND VARIATION OF TERMS
We reserve the right to amend these Terms & Conditions at any time and from time to time as We see fit. If these Terms & Conditions change in any way, We will post an updated version on this page. Amendments to these Terms & Conditions will apply to Your use of this Website and by continuing to use the Website after such changes You are deemed to have agreed with these amendments.
We also reserve the right to remove or cease to supply any information or service contained on this Website. In the event that removal takes place We shall not be liable to You in any way whatsoever for this removal.
Prices and details of services posted on this Website are subject to change at any time without notice. All products and services are subject to availability and We give no guarantees in this regard.
AVAILABILITY, ACCESS AND WARRANTIES
We try to ensure that this Website access is uninterrupted and error free. However, due to the nature of the internet this Website is provided on an ‘as available’ basis. We will not be liable for loss or damage arising if for any reason this Website is unavailable or suspended at any time for any period.
This Website is provided “as is,” with all faults, and Add Extra Years Limited express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising You.
Copyright and Intellectual Property - Unless otherwise stated, the rights in the information, documentation, designs, pictures, logos, photographs and other content of this Website are owned by or licensed to Us. They are protected by copyright, trademarks and other intellectual property rights. You must not use any material on this Website in any way that infringes the intellectual property rights in it. You may view, download and print individual pages or documents from this Website which You may then use, copy or reproduce for Your own internal non-profit making purposes, provided You keep intact any copyright and other proprietary notices. However, under no circumstances are You permitted to download, copy, reproduce, modify, redistribute, republish, display, post, transmit or extract any part of this Website with a view to profit or gain. In addition, You must not sell or distribute any of the material on this Website to third parties, whether for monetary payment or otherwise. If You copy, download or print any part of this Website in breach of the Terms & Conditions, We may take such action as We deem necessary, Your right to use this Website will cease immediately and You must return or destroy any copies of the materials You have made.
DATA PROTECTION
Any personal information supplied by You to Us will be processed in accordance with the provisions of the Data Protection Act 1998 (as amended). Through Your use of this Website, You agree that personal information that is provided will be dealt with according to Our Privacy Policy and Cookies Statement. If You have any questions regarding the Data Protection Act 1998 or Our Privacy Policy and Cookies Statement, please contact Us by email to [email protected] or by writing to Add Extra Years, Unit 3, Bankside, Kidlington, OX5 1JE.
MONITORING
Subject to the terms of Our Privacy and Cookies Statement, We will monitor use of this Website and this information will be used by Us for internal business purposes or in accordance with the rules of any applicable regulatory or self-regulatory organisation.
OUR LIABILITY
The information and documentation contained on this Website was produced by Us and is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, We hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity, and any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with this Website or in connection with the use, inability to use, or results of the use of this Website, any websites linked to it and any materials posted on it (including any delays, inaccuracies, errors or omissions in the information and documentation), including, without limitation, any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
In no event shall Add Extra Years Limited, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with Your use of this Website whether such liability is under contract. Add Extra Years Limited, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to Your use of this Website.
You hereby indemnify to the fullest extent Add Extra Years Limited from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to Your breach of any of the provisions of these Terms.
SEVERABILITY
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
GOVERNING LAW AND JURISDICTIONS
This Website has been established in England and as such is governed under English Law at all times. In the event of a dispute, relevant parties should submit to the exclusive jurisdiction of the English Courts.
ASSIGNMENT
Add Extra Years Limited is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, You are not allowed to assign, transfer, or subcontract any of Your rights and/or obligations under these Terms & Conditions.
ENTIRE AGREEMENT
These Terms & Conditions constitute the entire agreement between Add Extra Years Limited and You in relation to Your use of this Website, and supersede all prior agreements and understandings.
LINKS TO THIRD PARTY WEBSITES
Links from Our Website to third party websites are provided purely for Your convenience and such links do not constitute an endorsement, affiliation or authorisation by Us with respect to such third-party websites. When You activate these links, You will leave Our Website. We do not endorse or take responsibility for the content on third party websites, or the availability of these websites and We are not liable for any loss or damage that You may suffer by using these websites. If You decide to access linked websites, You do so entirely at Your own risk.
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse this Website by knowingly introducing viruses, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this Website, the server on which this Website is stored, or any server, computer or database connected to this Website. You must not attack this Website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, You would commit a criminal offence under the Computer Misuse Act 1990 and the Police and Justice Act 2006. We will report any such breach to the relevant law enforcement authorities, and We will cooperate with those authorities by disclosing Your identity to them. In the event of such a breach, Your right to use this Website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of this Website or to Your downloading of any material posted on it, or on any websites linked to it. We cannot warrant that this Website is free of viruses or technical defects of any description and will not be responsible for any technical problems arising from the use of this Website.
ACCEPTABLE USE STANDARDS
ou may use Our Website only for lawful purposes. You may not use this site to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation, for example ‘spam’. You may not use this site to transmit, or procure the sending of any material which is defamatory of any person, obscene, offensive, inflammatory, sexually explicit, promotes discrimination or harassment based on sex, sexual orientation, gender reassignment, marital or civil partnership status, race, age, religion or disability, infringes any copyright, database right or trade mark of any person, is likely to deceive any person, is in breach of any legal duty owed to a third party (for example, the duty of confidence), is threatening or abusive, is likely to harass, upset or embarrass any other person, misrepresents Your identity, or advocates or promotes any unlawful act.
We will determine, in Our absolute discretion, whether there has been a breach of these Acceptable Use Standards through the use of Our Website. If a breach of this policy has occurred, We may take such action as We deem necessary. Failure to comply with these Acceptable Use Standards constitutes a material breach of these Terms & Conditions and may result in immediate, temporary or permanent withdrawal of Your right to use Our Website, or immediate, temporary or permanent removal of any posting or material uploaded by You to Our Website, or a warning being issued to You.
SECURITY
We will take all reasonable steps to ensure that any personal information You provide to Us is kept secure. However, because of the nature of the internet, We cannot and do not guarantee that personal information You provide will not be intercepted by others and decrypted. Consequently, Your privacy cannot be guaranteed. Please refer to Our Privacy Policy and Cookies Statement.
RETENTION OF PAYMENT INFORMATION
We do not store any payment data such as debit and credit card information or bank account information on this Website. All payment data is stored securely by Our payment gateway providers.
PAYMENTS & CONTRACT OF SALE
All payments made on this site will be made directly with Us, and Your contract of sale is deemed to be with Us.
Payments may be made in the form of a one-off payment or a recurring payment plan.
By purchasing any product from this site, You acknowledge that You are aged 18 years old or more and that the products are being purchased for Your personal use only.
NATURAL HEALTH PRODUCT CLASSIFICATION
The statements in this Website have not been evaluated by the United States Food and Drug Administration (FDA) or any other medical organisations. All products advertised are supplied as Food/Dietary supplements. None are presented with a view to diagnosing, treating, curing or preventing any disease, nor for restoring, correcting or modifying physiological function in any way, or with a view to making a medical diagnosis.
CANCELLATION OF ORDERS, SUBSCRIPTIONS, AND REFUNDS AND RETURNS
Unless explicitly stated elsewhere within these Terms & Conditions, You may cancel any subscription or order placed with Us within 14 days of the transaction, and a full refund will be made by Us as long as all of the products have not been opened, or the order relates to a personalised item which cannot be resold. It is not possible to make cancelations or request refunds after 14 days from the date of transaction.
Products that have been opened will be deemed as used and We will therefore use Our discretion when considering a request for a refund.
On the rare and unfortunate event Your order arrives damaged, is incorrect or incomplete, please contact Us and We will reply rapidly with full details of what to do with incorrect or damaged items. Replacements for damaged, incorrect or missing items will be dispatched within 48 working hours, providing they are in stock.
We aim to ship all orders within 48 working hours of payment being received, providing they are in stock. UK orders (excluding the Channel Islands and Isle of Man) should arrive within 5 working days. If You have not received Your order by the above time, please contact Us.
It is the responsibility of the customer to ensure returned goods reach Us safely, in a saleable and complete condition, wrapped in the original packaging. Refunds and re-dispatches will not be issued until the original goods have been safely returned by You and received by Us. Goods are returned You at Your expense and no refund on return postage costs will be made by Us.
We will only refund to the credit/debit card used for the original transaction. Gift Cards and Gift Vouchers are non-refundable. Gift Cards and Gift Vouchers cannot be exchanged for cash. We cannot be held liable for gift cards once activated, which are subsequently lost, stolen or damaged, or any credit amounts on such cards, no change will be given but the balance can be used against further purchases. Gift Cards and Gift Vouchers and unused portions of these expire 12 months after the date of issue. Gift Cards and Gift Vouchers cannot be used against purchases of further Gift Cards or Gift Vouchers.
Payments made under the recurring order plan will not be refunded if You choose to terminate Your order before the relevant product is delivered to You.
Once an order is cancelled, no products will be shipped and any or all benefits associated with the order will cease.
COMPETITIONS AND PRIZES
The rules governing any competitions or prizes on this site are those made by Add Extra Years Limited. A full copy of these rules can be obtained by contacting Us by email to [email protected] or by writing to Add Extra Years Limited, Unit 3, Bankside, Kidlington, OX5 1JE.
QUERIES OR CONCERNS
f You have any other queries or concerns regarding Your use of this Website or these Terms & Conditions, please contact Us by email to [email protected] or by writing to Add Extra Years, Unit 3, Bankside, Kidlington, OX5 1JE.
COMPLAINTS
We pride ourselves on providing a high quality Website and We want to ensure that We maintain this at all times. If You are not satisfied with any part of this Website, or You think that Our collection and use of Your personal information is unfair or misleading, please contact Us by email to [email protected] or by writing to Add Extra Years Limited, Unit 3, Bankside, Kidlington, OX5 1JE.
Links from Our Website to third party websites are provided purely for Your convenience and such links do not constitute an endorsement, affiliation or authorisation by Us with respect to such third-party websites. When You activate these links, You will leave Our Website. We do not endorse or take responsibility for the content on third party websites, or the availability of these websites and We are not liable for any loss or damage that You may suffer by using these websites. If You decide to access linked websites, You do so entirely at Your own risk.
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse this Website by knowingly introducing viruses, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this Website, the server on which this Website is stored, or any server, computer or database connected to this Website. You must not attack this Website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, You would commit a criminal offence under the Computer Misuse Act 1990 and the Police and Justice Act 2006. We will report any such breach to the relevant law enforcement authorities, and We will cooperate with those authorities by disclosing Your identity to them. In the event of such a breach, Your right to use this Website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of this Website or to Your downloading of any material posted on it, or on any websites linked to it. We cannot warrant that this Website is free of viruses or technical defects of any description and will not be responsible for any technical problems arising from the use of this Website.
ACCEPTABLE USE STANDARDS
You may use Our Website only for lawful purposes. You may not use this site to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation, for example ‘spam’. You may not use this site to transmit, or procure the sending of any material which is defamatory of any person, obscene, offensive, inflammatory, sexually explicit, promotes discrimination or harassment based on sex, sexual orientation, gender reassignment, marital or civil partnership status, race, age, religion or disability, infringes any copyright, database right or trade mark of any person, is likely to deceive any person, is in breach of any legal duty owed to a third party (for example, the duty of confidence), is threatening or abusive, is likely to harass, upset or embarrass any other person, misrepresents Your identity, or advocates or promotes any unlawful act.
We will determine, in Our absolute discretion, whether there has been a breach of these Acceptable Use Standards through the use of Our Website. If a breach of this policy has occurred, We may take such action as We deem necessary. Failure to comply with these Acceptable Use Standards constitutes a material breach of these Terms & Conditions and may result in immediate, temporary or permanent withdrawal of Your right to use Our Website, or immediate, temporary or permanent removal of any posting or material uploaded by You to Our Website, or a warning being issued to You.
SECURITY
We will take all reasonable steps to ensure that any personal information You provide to Us is kept secure. However, because of the nature of the internet, We cannot and do not guarantee that personal information You provide will not be intercepted by others and decrypted. Consequently, Your privacy cannot be guaranteed. Please refer to Our Privacy Policy and Cookies Statement.
RETENTION OF PAYMENT INFORMATION
We do not store any payment data such as debit and credit card information or bank account information on this Website. All payment data is stored securely by Our payment gateway providers.
PAYMENTS & CONTRACT OF SALE
All payments made on this site will be made directly with Us, and Your contract of sale is deemed to be with Us.
Payments may be made in the form of a one-off payment or a recurring payment plan.
By purchasing any product from this site, You acknowledge that You are aged 18 years old or more and that the products are being purchased for Your personal use only.
NATURAL HEALTH PRODUCT CLASSIFICATION
The statements in this Website have not been evaluated by the United States Food and Drug Administration (FDA) or any other medical organisations. All products advertised are supplied as Food/Dietary supplements. None are presented with a view to diagnosing, treating, curing or preventing any disease, nor for restoring, correcting or modifying physiological function in any way, or with a view to making a medical diagnosis.
CANCELLATION OF ORDERS, SUBSCRIPTIONS, AND REFUNDS AND RETURNS
nless explicitly stated elsewhere within these Terms & Conditions, You may cancel any subscription or order placed with Us within 14 days of the transaction, and a full refund will be made by Us as long as all of the products have not been opened, or the order relates to a personalised item which cannot be resold. It is not possible to make cancelations or request refunds after 14 days from the date of transaction.
Products that have been opened will be deemed as used and We will therefore use Our discretion when considering a request for a refund.
On the rare and unfortunate event Your order arrives damaged, is incorrect or incomplete, please contact Us and We will reply rapidly with full details of what to do with incorrect or damaged items. Replacements for damaged, incorrect or missing items will be dispatched within 48 working hours, providing they are in stock.
We aim to ship all orders within 48 working hours of payment being received, providing they are in stock. UK orders (excluding the Channel Islands and Isle of Man) should arrive within 5 working days. If You have not received Your order by the above time, please contact Us.
It is the responsibility of the customer to ensure returned goods reach Us safely, in a saleable and complete condition, wrapped in the original packaging. Refunds and re-dispatches will not be issued until the original goods have been safely returned by You and received by Us. Goods are returned You at Your expense and no refund on return postage costs will be made by Us.
We will only refund to the credit/debit card used for the original transaction. Gift Cards and Gift Vouchers are non-refundable. Gift Cards and Gift Vouchers cannot be exchanged for cash. We cannot be held liable for gift cards once activated, which are subsequently lost, stolen or damaged, or any credit amounts on such cards, no change will be given but the balance can be used against further purchases. Gift Cards and Gift Vouchers and unused portions of these expire 12 months after the date of issue. Gift Cards and Gift Vouchers cannot be used against purchases of further Gift Cards or Gift Vouchers.
ayments made under the recurring order plan will not be refunded if You choose to terminate Your order before the relevant product is delivered to You.
Once an order is cancelled, no products will be shipped and any or all benefits associated with the order will cease.
COMPETITIONS AND PRIZES
The rules governing any competitions or prizes on this site are those made by Add Extra Years Limited. A full copy of these rules can be obtained by contacting Us by email to [email protected] or by writing to Add Extra Years Limited, Unit 3, Bankside, Kidlington, OX5 1JE.
QUERIES OR CONCERNS
If You have any other queries or concerns regarding Your use of this Website or these Terms & Conditions, please contact Us by email to [email protected] or by writing to Add Extra Years, Unit 3, Bankside, Kidlington, OX5 1JE.
COMPLAINTS
We pride ourselves on providing a high quality Website and We want to ensure that We maintain this at all times. If You are not satisfied with any part of this Website, or You think that Our collection and use of Your personal information is unfair or misleading, please contact Us by email to [email protected] or by writing to Add Extra Years Limited, Unit 3, Bankside, Kidlington, OX5 1JE.